Returns and exchanges

If something is not right, talk to us.

Exchanges

Footwear can be exchanged for a different size or colour provided it is unworn and in its original box. Bring it to the store or arrange collection with us.

Refunds

Where a refund applies, it is made against the amount actually paid for the item, including any discount that was applied at the time of sale.

Faulty items

If an item is faulty, contact us with your order number and a photograph. We will replace it or refund it.

How to start

Contact us using the details on our contact page, quoting your order number. Please talk to us before sending anything back.